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Refund policy

Cancellation Policy

 

The brand and founder reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The brand will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable period.

 

Return Policy

 

  1. The brand does not and shall not entertain a return of any product under any circumstance, since every product is custom made. The brand only provides an exchange of size or alteration.

  2. For any alteration requests please write to us at info.shriyasinghi@gmail.com or contact us at +91 9648822338.

  3. In case of any alteration/exchange of size, the customer is requested to inform us about the same within 3 days of delivery. Once we have sent you a confirmation of the exchange or alteration required, we request you to have the product sent back to us with 7 days of the confirmation provided by us in the same packaging with the tags intact. We reserve the right to not accept the products in case they have been sent after the stipulated 7 day time frame or have  signs of damage / wear. Products that have been sent back to us without any prior notice or without a confirmation from our side will not be accepted. 

  4. Any exchange or alteration requests sent after 3 days will not be accepted. 

  5. In the case that the product is defective/damaged. Please inform us within 3 days of delivery, to arrange a replacement for the same within due time.

  6. The cost of shipping the product back, if any have to be borne by the customer. The expense of the shipping of the altered/exchanged product shall be borne by the brand. Request you to please go through our size guide thoroughly before confirming your orders or get in touch with us to know the right size for you. For any assistance, you can write to us at info.shriyasinghi@gmail.com or ping us on +91 9648822338.

  7. The products should be in an unworn condition with all the tags and labels intact. The brand holds all rights to not accept the products in case they are used or damaged by the customer.

  8. No refunds are provided against returns.